Is my personal information safe?
Yes. DermPro is committed to protecting your personal information in line with Australian privacy and data protection standards. We do not sell your personal data and ensure it is handled confidentially and accessed only by authorised personnel.
Your information is stored on secure cloud servers located in Australia or with trusted service providers that meet Australian Privacy Principles (APPs) under the Privacy Act 1988. Where data is handled by approved third-party providers, we ensure they apply equivalent security and privacy safeguards and comply with applicable laws.
All data transmitted through the DermPro app and website is protected using industry-standard encryption (Transport Layer Security – TLS). Your information is stored in a secure, coded format, with account details and uploaded skin images kept in separate protected systems. Our infrastructure is further secured with firewalls, continuous monitoring, and robust security controls to help keep your data safe at all times.
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